Privacy Policy
Website: financematrix.in Last Updated: July 24, 2026
Finance Matrix (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us through financematrix.in (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you use the Site, including our loan eligibility check, free consultation, and callback request forms, we may collect:
- Personal details: name, email address, phone number
- Enquiry details: service selected (Loan, Insurance, Mutual Funds, CIBIL) and any message or additional information you provide
- Financial details: loan amount, tenure, and related figures you enter into the EMI calculator or eligibility forms
- Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Assess your eligibility and connect you with suitable banks, NBFCs, insurers, or mutual fund partners
- Contact you by phone, email, SMS, or WhatsApp regarding your enquiry or application
- Provide consultation and follow-up support through our team
- Improve the Site, our services, and customer experience
- Comply with legal and regulatory obligations
We do not use your financial information for any purpose other than facilitating the service you requested.
3. Sharing of Information
We may share your information with:
- Partner banks, NBFCs, and insurers for the purpose of processing your loan, insurance, or investment enquiry
- Service providers who support our operations, such as IT hosting or communication tools, under confidentiality obligations
- Legal or regulatory authorities, where required by law
We do not sell your personal information to third parties for marketing purposes.
4. Cookies
The Site may use cookies and similar tracking technologies to remember your preferences, understand how visitors use the Site, and improve functionality. You can control or disable cookies through your browser settings, though this may affect certain features of the Site.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You may contact us to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to any legal or contractual obligations we may have
- Withdraw consent to be contacted for marketing or follow-up communication
To exercise these rights, contact us using the details in Section 10 below.
8. Third-Party Links
The Site contains links to third-party platforms, including our insurance partner site (makemyinsurance.co.in) and partner bank or NBFC websites. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies.
9. Children’s Privacy
The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Finance Matrix No. 150, 19th Main Road, 2nd Block, Rajajinagar, Bengaluru, Karnataka 560010 Phone: +91 8867288672 Email: info@financematrix.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.